How brands get it right (and wrong) in Hispanic Marketing

Hispanic marketing remains the largest growth opportunity in CPG. But growth won’t reward the loudest brand; it’ll reward the most relevant one.
Hispanic consumers represent ~20% of the U.S. and ~$2.8T in buying power (Selig Center for Economic Growth). Despite rising budgets, too many campaigns underperform not for lack of intent, but for lack of cultural relevance.
Where Brands Get It Wrong (and what to do instead)
1. Borrowing from the general market
If translation replaces strategy, you miss how Hispanic households decide.
Do this instead: Build the plan market-by-market first; trans create only after the strategy is right.
2. Treating culture like a checklist
Abuela. Familia. Bright colors. Calavera/Día de Muertos. Symbols without understanding feel forced.
Do this instead: Start with values, roles, and context, how and why products show up at home.
3. Confusing language with trust
Spanish ≠ credibility.
Many consumers are bilingual or English-dominant.
Do this instead: Lead with respect, family dynamics, and authenticity; then choose the language that fits the moment.
4. Stopping at trial
A demo without follow-up loses repeat, insight, and ROI.
Do this instead: Close the loop: Field → QR/SMS → Content → Offer → Retail read-out.

This is how leadership sees performance they can trust.
What Winning Brands Do
They design a Hispanic strategy from the start, plan locally, and lead with lived experience, not assumptions. The tone stays assertive yet warm and considerate, so people feel respected while you get to the point.
What This Means for 2026
- Channel: Retail media + field data will merge use post-demo opt-ins to build segments you can activate in retail media.
- Measurement: Treat demos as the start of a cohort track repeat and content engagement, not just samples. (Our “truthful” lens demands it.)
- Creative: English, Spanish, or both, choose based on setting, but anchor in shared values first.
Bottom line: Stop checking boxes. Start earning trust at home, at the shelf, and over time. That’s how brands don’t just reach Hispanic consumers, they grow with them.
Before you launch, pressure-test your activation with this 5-question self-audit:
- Did we design this market-first or translate a national idea?
- Which family roles and values does the product serve, and how do we show that?
- What’s our opt-in path at trial (QR/SMS/email)?
- How will we prove repeat (not just sample count)?
- Does our tone feel assertive and considerate?
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